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Privacy Policy

Effective Date: April 20, 2026

PROMOTE ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, protect, and share information when you use the PROMOTE mobile application (the "App").

By using the App, you acknowledge the practices described in this Privacy Policy.

PROMOTE is operated by Promote Platform Group LLC.

1. Information We Collect

A. Account Information

When you create or use an account, we may collect:

B. Content You Provide

We may collect content you create, upload, or submit through the App, including:

C. Location Information

PROMOTE supports location-based discovery for events and services.

Depending on your settings and device permissions, we may use:

D. Device and Usage Information

We may collect limited technical and usage information, such as:

2. How Location Privacy Works in PROMOTE

PROMOTE includes controls, limits, and fallback behavior designed to reduce unnecessary location use.

A. GPS Setting

If "Use GPS for nearby events" or similar location-based discovery settings are enabled, PROMOTE may use precise location to improve nearby results.

If GPS-based discovery is turned off:

B. Limited Location Use

PROMOTE is not intended to continuously track your location in the background for ordinary app use.

Location access is generally limited to situations such as:

C. Cached Location and Expiration

To reduce repeated location access, PROMOTE may temporarily cache location information. Cached location data may expire after a limited period and may be refreshed only when needed.

This behavior is intended to:

D. Fallback Behavior

If GPS is disabled, denied, unavailable, stale, incomplete, or otherwise cannot provide a usable result, PROMOTE may fall back to:

This fallback behavior is intended to keep the App usable without requiring precise location at all times.

E. No Guarantee of Exact Location Accuracy

Location-based results may depend on device signals, cached data, permissions, network conditions, user settings, selected defaults, and third-party platform behavior. PROMOTE does not guarantee exact or continuous location accuracy.

3. Privacy Settings and User Controls

PROMOTE includes settings and feature controls that affect what others can see and how certain parts of the App work.

A. Profile Visibility

Your profile visibility settings may control whether your profile, organizer information, or public-facing activity can be visible to other users.

B. Follow, Connection, and Blocking Controls

PROMOTE may support follow requests, follower visibility, connection visibility, blocking, or similar social controls. Depending on your settings and available features, some follow behavior may be automatic while other behavior may require approval or be restricted.

If you block another user, or another user blocks you, certain profiles, events, services, invitations, messages, organizer information, or related activity may be hidden, restricted, or no longer visible in parts of the App.

C. Attendance Visibility

Your settings may control whether other users, followers, connections, organizers, or similar audiences can see events you are attending, interested in, invited to, or otherwise associated with through attendance-related features.

D. Event Discovery Controls and Plan Eligibility

Certain event-related privacy or discovery controls may only be available to users on eligible event plans or subscription tiers, such as Elite where offered.

For events only, PROMOTE may allow eligible users to limit whether an event appears in search results, featured placements, recommendations, or other public discovery surfaces.

Where this feature is available, marking an event as non-searchable may prevent it from appearing in those discovery areas.

If that feature is not available under your current plan or account type, your event may remain discoverable based on the App's default behavior and your other active settings.

If payments, subscriptions, ticketing, or purchases are offered, PROMOTE and its payment, app store, or transaction service providers may process information needed to complete, verify, manage, refund, dispute, or audit those transactions. PROMOTE may receive limited transaction-related information, such as payment status, subscription status, product identifiers, receipt information, or transaction metadata, but may not receive full payment card details where those are handled by third-party processors.

E. Services Publication and Owner Discretion

Services are added, published, and managed at the service owner's discretion, subject to platform rules, moderation, account status, and any visibility controls made available in the App.

Services are not governed by the same event-specific non-searchable control described above.

F. Invites, Messages, and Related Activity

PROMOTE may support invites, notifications, messages, attendance indicators, and similar activity. Visibility of these features may depend on your settings, the specific feature involved, and how you interact with the App.

G. Location Controls

You can control whether GPS is used for nearby discovery. Turning GPS-based discovery off may shift the App toward city-based or default-location browsing where supported.

These controls are intended to give you more control over visibility and location usage. However, no system can guarantee absolute privacy or security.

4. Account Deletion and Data Retention

PROMOTE may allow users to request account deletion directly through the App.

A. What Happens When You Delete Your Account

When an account deletion request is completed:

B. Delayed Removal and Backups

Deletion may not occur instantly across all systems.

PROMOTE may temporarily retain limited information in:

Retained information may remain for a limited period until ordinary deletion, cleanup, overwrite, retention, backup rotation, or system maintenance processes occur.

C. Shared or Public Content

Content previously shared with other users may remain visible in limited situations, including where:

D. Organizer and Listing Effects

If an organizer or provider deletes their account:

E. No Guarantee of Immediate or Complete Removal

While PROMOTE will make reasonable efforts to process deletion requests, we cannot guarantee immediate removal from every system, cache, backup, device, network, search index, archive, log, or third-party environment.

5. How We Use Your Information

We may use collected information to:

We do not sell your personal information to third parties for cash consideration.

6. How Information May Be Shared

A. With Other Users, Based on App Behavior and Your Settings

Depending on your settings, activity, and the features you use, other users may be able to see certain information, such as:

B. Search and Discovery Visibility

Events submitted to PROMOTE may appear in search results, featured results, recommendations, or other discovery surfaces unless restricted by applicable privacy, visibility, blocking, account, or feature-based controls.

For eligible event-plan users, PROMOTE may support an event-only control that allows certain events to be made non-searchable.

Services are not governed by that same event-specific non-searchable control. Instead, services may be created or published at the owner's discretion, subject to the App's available controls, platform rules, and policies.

C. With Service Providers

We may use third-party service providers to support app operations, including hosting, authentication, storage, analytics, diagnostics, messaging, and security.

D. For Legal, Safety, and Enforcement Reasons

We may disclose information if required to:

E. Business Transfers

If PROMOTE is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that process.

7. Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

PROMOTE may rely on secure infrastructure and related protections, including:

Even so, no method of transmission, storage, or electronic processing is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to:

Retention periods may vary depending on the type of data and operational, legal, or security needs.

9. Your Choices

Depending on available features, you may be able to:

You are responsible for reviewing and adjusting your settings to match your preferences.

10. Children's Privacy

PROMOTE is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we may delete it as required by applicable law.

11. Third-Party Services

The App may rely on third-party services or infrastructure. Their handling of data may be governed by their own terms and privacy policies.

PROMOTE is not responsible for third-party privacy practices except as required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we may revise the Effective Date above.

Your continued use of the App after changes become effective means you accept the revised Privacy Policy.

13. Contact

For questions about this Privacy Policy, contact:

Email: Support@promoteplatformgroupllc.com
Website: promoteplatformgroupllc.com